Global IT Services Manager - CYPRUS

Job description

IT Service Manager is responsible for establishing relationships with external clients as well as tasking and staffing. A deep understanding of software and computer systems in addition to maintaining user connectivity and complex computer networks.

GLOBAL IT SERVICES MANAGER

Responsibilities

  • Lead and manage disterbuted teams.
  • Lead and manage Tasks.
  • Building and maintaining IT Services roadmap.
  • Develop and engage with the key business stakeholders.
  • Ensure that your teams is staying engaged with our end users and be very involved with office’s support operations.
  • Oversee the successful planning and delivery of key projects.
  • Writing and enforcing procedures.

Reqirments:

  • Minimum 8 year of experience managing a large distributed teams
  • Highly skilled and manager, organized with excellent documentation skills,
  • Understanding of your business stakeholders and their needs
  • Self learning and mentoring abilities
  • Working with external service providers.
  • Willingness to travel up to 25%

Advantages:

  • Technical knowledge in IT Infrastructure
  • IP Networking: Switches, routers and FW (FortiGate).
  • Servers, OS, Storage and backup technologies and methodologies.
  • AD, VM, ESXI, Basic VOIP Knowledge.

Knowledge with:

  • information security systems (Firewall, Antivirus, Web Filtering, DLP),
  • VOIP, Could Services (Azure, AWS, Google),
  • Office 365, Google Apps,
  • Experience with ITSM Service Management tools like Service Now

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